Legal

Privacy Policy

How Siechem collects, uses, and protects your personal information.

Effective Date: 16th August 2026

Siechem Technologies Private Limited is committed to respecting privacy and safeguarding the personal information entrusted to it. This Privacy Policy outlines the manner in which personal data is collected, used, protected, and disclosed through the website www.siechem.com and other publicly accessible online services operated by the company.

By accessing or using the website and related services, it is acknowledged that the terms of this Privacy Policy have been read and understood, and that the practices described herein are accepted. Where these terms are not agreed to, discontinuation of use of the website and services is advised.

1. Personal Information

“Personal Information” refers to any information that identifies, relates to, describes, or can reasonably be associated, directly or indirectly, with an individual or entity.

Such information may include, depending on the nature of interaction, name, designation, organisation, city, country, telephone number, email address, business details, and any other information voluntarily submitted through website forms, enquiries, communications, or other interactions.

2. Information We Collect

Information may be collected when enquiries are submitted, information is requested, communications are initiated, or online services are used.

In addition, certain technical and usage data may be automatically collected during website access, including IP address, browser type, device information, date and time of access, pages visited, and related usage analytics.

3. Purpose of Using Personal Information

Collected information is used for legitimate business and operational purposes, including but not limited to:

  • Responding to enquiries and requests;
  • Providing requested information, products, and services;
  • Facilitating communication with customers, suppliers, business partners, and stakeholders;
  • Delivering customer support services;
  • Enhancing website functionality, products, services, and user experience;
  • Analysing usage patterns and generating aggregated or statistical insights; and
  • Ensuring compliance with applicable legal, regulatory, and contractual obligations.

Personal Information is processed only for lawful and appropriate purposes in accordance with this Privacy Policy.

4. Disclosure of Personal Information

Personal Information is not sold, rented, or traded to third parties. Disclosure or transfer of Personal Information is not undertaken without consent, except where required or permitted under applicable law.

Disclosure may occur where it is reasonably necessary to:

  • Comply with applicable laws, regulations, court orders, or governmental directions;
  • Protect the rights, property, or safety of Siechem, its employees, customers, or other individuals; or
  • Prevent, detect, or investigate fraud, misuse, security incidents, or unlawful activities.

5. Third-Party Websites and Services

The website may contain links to third-party websites, applications, or services. Such platforms operate independently and are governed by their own privacy policies and practices.

No responsibility is assumed for the privacy practices, content, security, or data handling of third-party websites. Review of their respective privacy policies is advised prior to providing any personal information.

6. Data Security and Protection

Reasonable administrative, technical, and organisational safeguards are implemented to protect Personal Information against unauthorised access, disclosure, alteration, loss, or misuse.

Website hosting or support may be provided by third-party service providers or data centres. In such cases, appropriate safeguards are ensured for the protection of information processed on behalf of the organisation.

However, it is acknowledged that no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Access, Copy or Deletion of Personal Information

Requests for access to, correction of, copying of, or deletion of Personal Information may be submitted to: erp@siechem.com.

Such requests will be reviewed and addressed in accordance with applicable legal and regulatory requirements.

8. Cookies

Cookies and similar technologies may be used to enhance website functionality, analyse usage, and improve browsing experience.

Browser settings may be configured to refuse or restrict cookies; however, disabling cookies may impact the availability or functionality of certain website features.

9. Consent

Access to or use of the website and services constitutes acknowledgment and consent to the collection, use, and processing of information as described in this Privacy Policy, subject to applicable laws and regulations.

Where required by law, additional consent shall be obtained through appropriate mechanisms.

10. Changes to this Privacy Policy

This Privacy Policy may be updated or amended periodically to reflect changes in legal, regulatory, technological, or operational requirements.

Revised versions will be published on this page, and periodic review is recommended.

11. Grievance and Contact

For any questions, concerns, requests, or grievances relating to this Privacy Policy or the handling of Personal Information, the following contact details may be used:

Legal Team
Siechem Technologies Private Limited
26/27, Errabalu Chetty Street
Chennai – 600 001, India
Tel: +91 44 25226141 / 25220859
Email: legal@siechem.com

All privacy-related concerns are addressed in a timely manner in accordance with applicable laws and regulatory requirements.